1. Upon placement of an order and receipt of that order by NurPhoto, customers will be sent written confirmation via email. Once an order has been shipped, customers will receive a confirmation email with the tracking number.
  2. Please note, an order placed for multiple items may result in multiple or partial shipments. Please allow 1-2 business days from the time of purchase for order processing.Order will be shipped in 14 days.
  3. In the case that you need your item urgently, please write an explanation in the notes section of your shopping cart prior to checking out. We will always make our best efforts to accommodate requests for expedited processing.
  4. If you order an item that is labeled pre-order, please note that we will ship this item to you as soon as it becomes available. We appreciate your patience.
  5. All shipping transit times begin after product is processed and shipped. Estimated transit time for international shipment assumes normal customs approval without delay.
  6. All shipping methods are not available for all destinations. All shipping policies are subject to change at any time for any reason at NurPhoto discretion.
  7. For any questions regarding orders, please contact us at:
Viale della Croce Rossa 237, 67100, L'Aquila